Hifazat, a free family safety tool by Qawex
Safety for blind and low vision people
Safety for blind and low vision people means making it easy for a helper to understand what is needed and reach family fast. Hifazat, a free family safety tool by Qawex, offers a QR tag whose page is large, simple and works with screen readers and read aloud.
Key takeaways
- Ask before you help. Do not grab a person's arm or cane.
- A tag with a short note, like "I use a white cane", helps a helper act well.
- Keep 1 contact on speed dial and on the tag.
How should I offer help to a blind person?
Introduce yourself and ask whether help is wanted. Follow the person’s directions and respect a refusal.
What should a helper say and do?
Speak directly to the person. Describe where you are and any relevant obstacle clearly. Ask what would be useful rather than assuming.
How can a tag help in a crowd or on a road?
A short, person approved note can explain a preferred way to help. Contact buttons offer a way to reach the chosen family contact.
How can families stay connected?
Agree on a contact plan together. Optional location sharing must be the person’s choice, with pause and stop controls available.
What are common mistakes to avoid?
Do not grab an arm or cane, speak only to a companion, or move belongings without asking. Let the person lead the conversation.
Guides in this hub
Guides are being prepared for editorial review.
Related tools
Questions families ask
Ask first whether help is wanted, and listen to the person’s answer. They can explain what would be useful and how they prefer you to assist. Speak directly to them, respect a refusal, and avoid grabbing their arm or cane or moving their belongings without permission.
Use a short note the person has approved, such as “I use a white cane,” if that is accurate for them. A note can help a finder understand a preferred way to offer assistance. Avoid unnecessary private details, and let the person choose what appears on the tag page.
No. Adult location sharing is optional and requires the person’s agreement on their own phone. Discuss who may see the location and why before enabling sharing. The person can pause or stop sharing, and can choose not to share while continuing to use other agreed contact options.
Review is pending. The page itself notes that a blind or low vision person or an organisation should review the guidance before launch. Do not present the material as reviewed until that review has happened; feedback should cover both the wording and the described tag experience.